Key TasksWE ARE HIRING: Counter Ticketing Officer – GDS Expert We are looking for a skilled Travel Consultant / Counter Ticketing Officer to join our team!You will be responsible for handling ticket bookings, check-ins, reissuing, cancelations, and travel inquiries using Amadeus & Galileo, ensuring
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Travel Consultancy
Job Description:
Key Tasks
WE ARE HIRING: Counter Ticketing Officer – GDS Expert 

We are looking for a skilled Travel Consultant / Counter Ticketing Officer to join our team!
You will be responsible for handling ticket bookings, check-ins, reissuing, cancelations, and travel inquiries using Amadeus & Galileo, ensuring smooth and efficient customer service at the counter.


 Responsibilities:
  • Handle airline ticketing (issue, reissue, refund).

  • Manage check-ins and customer travel inquiries.

  • Provide accurate fare quotations using GDS systems.

  • Ensure a smooth customer experience at the counter.

  • Maintain professional communication and attention to detail.

 

 Requirements :

  • 1–2 years’ experience in ticketing or airline customer service.

  • Strong hands-on experience with Amadeus & Galileo (Basic & Advanced).

  • Excellent communication, problem-solving, and attention to detail.

  • Degree in Travel & Tourism or related field (preferred).

  • Ability to work under pressure and handle customer issues with professionalism.

 

Benefits :

  • 5 working days per week

  • 2 days off

  • Fixed working hours: 9:00 AM – 5:00 PM

  • Competitive salary

  • Career growth in a multinational travel company

  • Supportive and professional work environment

📍 Location: Cairo / Giza
Company Details
Air Arabia
Building A1, Next to Cargo Entrance, Sharjah Inter
Dubai, Dubayy United Arab Emirates, International 25314 International
careers.airarabia.com/content/Life-at-Air-Arabia/?locale=en_GB
100 Open Jobs Available
At Air Arabia we've built a culture of openness, diversity, ambition & growth. We keep our culture healthy and strong by being incredibly intentional about our values, our behaviors and the experiences we deliver. Our culture makes us one of the most...
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Job Info
Location
Cairo, Al Qahirah, Egypt
Type
Permanent
Company Details
Air Arabia
Building A1, Next to Cargo Entrance, Sharjah Inter
Dubai, Dubayy United Arab Emirates, International 25314 International
careers.airarabia.com/content/Life-at-Air-Arabia/?locale=en_GB
100 Open Jobs Available
At Air Arabia we've built a culture of openness, diversity, ambition & growth. We keep our culture healthy and strong by being incredibly intentional about our values, our behaviors and the experiences we deliver. Our culture makes us one of the most...

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