The Liaison Technician is responsible for coordinating technical activities and communication between the end customer and client engineering and technical teams, supporting a line of galley insert products for commercial aircraft. This role involves troubleshooting galley insert units onsite at the customer facility and collaborating with internal teams to resolve issues.

Responsibilities

• Troubleshoot galley insert units onsite at the customer facility in Renton, sometimes Everett. Home office is in Kent.
• Liaise with internal teams to problem solve and resolve issues.
• Communicate customer needs and updates with engineering teams.
• Discuss product opportunities and challenges with customers to clarify and confirm next steps with engineering teams.
• Ensure charges are properly tracked and allocated under the technical support agreements with the customer.

• 4+ years of experience as a technician in repairing or building and troubleshooting electro-mechanical systems/devices/products in the Aerospace/Aviation industry.
• Kent office, onsite customer is at either the Everett or Renton Boeing factories, which is reached with the company van.
• Proficiency in Microsoft Word, Excel, and Outlook with no training required.

• Experience with Microsoft Office, particularly in communicating with external customers and internal teams.
• Ability to collaborate effectively with engineering teams to solve technical problems.

This opportunity offers job security with no danger of layoffs or reductions. Employees receive full weeks of work regardless of product volume and excellent benefits once permanent, including a 3 - 10 company-paid 401K based on yearly performance. The position offers a day shift, provided training, and the chance to work with a small team with minimal corporate interference. The company is extremely stable and smartly run, providing great long-term opportunities for retirement and wealth-building. By utilizing the 401K/benefits smartly, employees can eventually be putting away an additional 20 of their salary.

Work Environment

The role is onsite in a Kent office and seat repair workspace, working with a small team of 3 technicians in-house doing seat repair. The facility includes a large space with a loading dock, open areas for seat storage, parts inventory, and multiple work areas and tools for removal and replacement of seat parts. On-site work may involve travel to either the customer or client factories, reachable with the company van. The working hours are from 6:30 am to 2:30 pm, with some flexibility if preferred, such as 7:00 am to 3:30 pm. Rare on-call weekends may be required. The role reports to the Program Manager based in KS or CA.

The pay range for this position is $30.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kent,WA 98032.

Application Deadline

This position is anticipated to close on Apr 18, 2025.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.