Operations Analytics Co-ops work with analytics professionals in the operation supporting one of the following functions or departments:

• Integrated Operations Planning (IOP) – optimizing aircraft schedule and resource availability to maintain peak on-time performance
• Operations Digital & Decision Science (ODDS) – developing decision science tools and digital product solutions
• Corporate Safety, Security & Compliance (CSSC) – Supporting the safety and security of the airline and its employees
• Airport Customer Service (ACS) – improving airport processes and managing performance
• Cargo, Clean, Vendor – managing performance of cargo operations and cleanliness onboard
• Crew – improving Pilot and Flight Attendant operations and performance efficiency
• Delta Connection (DC) – supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
• Flight Operations (FOP) – managing aircraft and gate to gate operations and performance
• Onboard Services (OBS) – optimizing process, supply, and inventory of inflight products and services
• In-Flight Services (IFS) – enhancing customer onboard experience and catering operations and performance
• Operations & Customer Center (OCC) – tracking on-time flight metrics, weather, day-of flight analyses
• Central – managing centralized operations and competitive performance analyses

Though individual responsibilities will vary by function or department, some common work responsibilities are listed below:

• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze, and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root-cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
• Seek operational improvements to reduce aircraft taxi time and flight time
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop success factors and statistical evaluations of new procedures and systems

Fall 2025

Summer 2026

Spring 2027

* Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.

Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program

Available for three alternating semesters for full-time work

Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)

Team oriented and highly supportive of continuous improvement methodologies

Strong organizational, project management, and verbal/written communication skills are essential

Proficiency in Microsoft Office Suite and data analysis tools and concepts

Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred