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Senior Simulator Technician, Permanent Full Time

• A competitive offering for a new opportunity supporting Australias Defence capability;

• Global leader and successful technology innovator in the Defence industry

• Puckapunyal VIC

At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and Defence.   We are driving the industry forward through technologically advanced and intelligent solutions in Defence. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.

Your new position is a specialist opportunity, reporting directly to the Senior Supervisor – Field Services.  As Senior Simulator Technician & Operator your new role includes responsibility for operating and maintaining the JTAC simulator.  As Technician Operator you will provide support to end users to acquire and maintain JTAC currency whilst assisting students on the usage of digital Close Air Support and Digitally Aided Fires platforms.

Using a collaborative approach, with a strong problem-solving mindset with experience in fault finding and isolation; you will engage directly with key stakeholders; developing, maintaining, and executing training scenarios at the direction of the ADF end user community, whilst providing training assistance to meet the desired training outcomes.

Key responsibilities of your new role include:

• Provision of specialist maintainance services to simulator equipment.

• Provide advise, develope, plan, execut, instruct and assist personnel on site with training scenarios as requested by the Unit.  Including act as a role player for ADF to produce training outcomes, eg. Pilot or UAV Operators.

• Producing simulation system reports, meeting key performance indicators for technical compliance and contributing to system health indicators for the site equipment.

• Maintaining a strong customer relationship across all working levels which includes actioning customer requests and deficiency reports.

• Maintaining record of the usage and problems arising with the simulator report database, as well as, maintaining bookings register access to the simulator.

• Provision of support activities and on-the-job training to ADF personnel in the operation of simulation systems.

• Undertaking maintenance tasks for simulation systems including but not limited to, troubleshooting, preventative maintenance, corrective maintenance, calibration, testing and any resulting removal or replacement of components of the system.

• Installation, testing and commissioning of software patches as required, as well as liaising with the Operator Leads for on-site equipment requirements.

• Undertaking travel as required, within Australia, to fulfil the requirements of this role.

• Other duties as deemed relevant to program and operational requirements and within the technical competency of this position.

• Sydney metropolitan area travel may be required time to time.

Skills, experience, qualifications necessary to enable success for this position include:

• Experience in Australian Defence operation and terminology.

• Minimum of 4 years relevant experience.

• Ability to make adjustments or recommended enhancement to systems and processes to solve problems or improve the effectiveness of work area.

• Understanding and application of technical theories and concepts within the field of simulator technician.

• A demonstrated understanding of and experience in fault finding and diagnostic skills.

• A demonstrated understanding of and experience as a JFO or JTAC, coupled with technical qualifications in a related discipline. 

• Computer literacy and information technology competent.

• Qualifications in Training and Assessment or substantial experience in developing and delivery of training material in practical operation.

• Proven background in customer engagement, customer service orientation with communication skills – verbal and written to meet requirements.

Behavioral Competencies

• Ability to achieve operational targets within own work area with direct impact on the results.

• Ability to work independently on larger, moderately complex projects / assignments.

• Self-directed with the ability to set objectives for oneself to meet the objectives or goals of projects and assignments.

• An awareness of the implications failing to achieve results within own work area and the moderate impact on the program.

• Ability to draw on prior experience to analyse and understand a broad set of issues within own work area to resolve problem.

• Ability to influence parties within own work area at an operational level.

• Demonstrates a focus on delivering the best possible outcome and attends to all details required to deliver the right solutions at the right time and commitments are met.

• Consistent and unquestionable ethical conduct and discretion in all matters, interactions, and agreements with internal and external parties.

Successful candidates must be eligible to meet ITAR compliance requirements and able to obtain and maintain an Australian Defence Security Clearance Negative Vetting 1 (SECRET) Eligibility can be found at http://www.defence.gov.au/agsva

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Collins Aerospace Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, disability or veteran status, age or any other federally protected class.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, disability, protected veteran status or any other characteristic protected by law.

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