Senior Manager : Order to Cash (Remote)

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Collins Aerospace is seeking a Senior Manager to join our SAP team as a key leader within our global Digital Technology organization. In this role, you will drive the support and advancement of SAP’s Global Trade Services (GTS) module, ensuring seamless operations for our existing business while onboarding new entities to the platform. This position is critical to safeguarding the company by maintaining and enhancing our import and export compliance systems.

** This individual can sit at any Collins domestic location or remote. **

What YOU will do:

• Lead digital processes for the Order to Cash workstream in the following focus areas: quotes , contracts, pricing, order management, invoicing, order fulfillment, shipping and billing.

• Build strategic plan to enable transition from SAP ECC to S4 HANA.

• Manage and coach a bi-coastal US-based team through their career growth.

• Partner with off-shore leads and resources to execute a global Order to Cash support model.

• Partner with stakeholders including central functions (Operations, Customer & Account Management), BU partners and business relationship managers to identify areas of opportunity, implement solutions to drive enterprise synergies and company-wide simplification. ​

• Guide planning activities to establish scope, timeline, and resource plan for the assigned order to cash business processes.

• Ensure that all solutions developed are fit for purpose, in alignment with best practices, prioritizing use of out-of-the-box functionality and are built with enterprise scale in mind.​​

• Ensure the success of Order to Cash processes in coordination with mergers, acquisition and divestiture roadmap.

• Manage across Customer Applications and Digital Technology to facilitate complex business process decisions that at times will span multiple functional areas.

• Influence key stakeholders (Digital Technology Senior Leadership Team and functional/business leads) on design, priority, key platform changes and enhancements. ​

• Provide guidance to project team regarding data, processes and procedures ensuring best practices adherence in SAP.

• Manage escalations to successful resolution.

• Oversee support queues and timely closure of incidents.

• May be responsible for several components of a project or a complex component of a larger project as they are implemented.

Qualifications you must have:

• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position (U.S. Citizen or Green Card Holder).

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.

• Experience with large scale system implementation projects.

• Experience with SAP, MS PowerPoint, Word, and Excel and other applicable software.

• Familiarity with aerospace and defense industry and the order to cash business process such as proposals, contracts, pricing, order management, invoicing, accounts receivable and/or customer management.

• Ability to communicates with parties within and outside of own function.

• Ability to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.

• Must be willing and able to travel domestic and internationally 10 - 20 of the time.

Qualifications We Prefer:

• Cross-functional knowledge of multiple work areas typically obtained through advanced education combined with aerospace and defense experience.

• CORE (or equivalent) and project management expertise.

• Knowledge of SAP integration between record to report and order to cash.

• Familiarity with critical hand off points between order to cash and plan to deliver.

• Work effectively in a matrix and team environment and collaborate across lines of business and function.

• Scope and effectively manage multiple activities concurrently.

• Align and translate strategy into specific goals, tactics, action plans and deliverables; clearly track and report progress to plan at both executive and working team level.

• Identify critical organizational issues and root causes; provide objective, practical, data-driven solutions.

• Develop and deliver sound, persuasive business cases that result in leadership action.

• Work productively in a fast-paced, demanding environment (virtually as well as in-person).

• Effectively lead and manage change.

• Guide and influence at multiple levels of the organization to include executive leadership.

• Present well and synthesize complex information into easy-to-understand visuals and text for all level audiences.

• SAP Knowledge, prior implementation experience.

What We Offer:

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

• Birth, adoption, parental leave benefits.

• Ovia Health, fertility, and family planning.

• Adoption Assistance.         

• Autism Benefit.

• Employee Assistance Plan, including up to 10 free counseling sessions.

• Healthy You Incentives, wellness rewards program.

• Doctor on Demand, virtual doctor visits.

• Bright Horizons, child, and elder care services.

• Teladoc Medical Experts, second opinion program.

•  And more! 

Learn More & Apply Now!

Diversity drives innovation: inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

*This position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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