Program Manager (Operations Support Manager)

Job Description:

The Operations Support Manager (OSM) position serves as first level Manager of an assigned workforce consisting of Technical Analysts, Management & Program Analysts and/or assistants, Administrative Officers, Budget Analysts, and Training Specialists who provide support to management and employees in the ATO, Technical Operations Organization. This position reports directly to the Technical Operations, Technical Services Organization Technical Services Manager within a Service Area.

Duties Help

Manages and directs a highly technical and diverse workforce that implements national level requirements for programs such as Field Incident Response, staffing, budget planning and executions, acquisition/procurement, and training/certification. Position uses effective performance management to lead assigned group in completing the mission and meeting FAA and Air Traffic Organization goals and objectives. Actively promotes, supports, and participates in the FAAs Equal Employment Opportunity and Diversity Programs.

Managerial duties typically affect employees and managers in more than one organizational unit/project/program and include: planning; communicating the organizations vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.

Applies an advanced knowledge of the technical aspects of the work directed, and an advanced knowledge of budget, personnel, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Maintains, analyzes, and reports information relied on by managers to efficiently manage the organization. Defines, plans and organizes assigned resources necessary to accomplish the goals and objectives of the Technical Operations organization. Has authority to make commitments for subordinate organizational units, within guidelines.

Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.

Incumbent responsible for trend analysis; operational metrics tool development, Core NAS Policy Training, WEB CM Coordination, and scheduling for workshops. Supports the implementation of Concept of Operations (CONOPS) evolution within the District. Maintains contacts both internal and external to the district, including senior management, union representatives, service center, personnel, ATO Service Units, and FAA lines of business. May represent the FAA on interagency committees and national groups that develop, monitor and evaluate district programs and operations.

The work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Incumbent has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision. Work activities typically impact directly on project/program objectives for more than one organizational unit and for the major subdivision. Work frequently affects the major subdivisions internal and external customers.

Job Requirements:

Requirements Help

Conditions of employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Successful completion of a security investigation may be required.
A one-year supervisory/managerial probationary period may be required.
Please Review Required Documents & Additional Information.
Award SF-50 and SF-52's will not be accepted.

Qualifications

To qualify for this position at the FV-J (FG/GS-14/15) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the next lower level, FV-I (FG/GS-13). Specialized experienceis experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized Experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Work experience should include: managing resources, management and strategic planning; process evaluation and development; and knowledge of budget allocation and administrative policies/ procedures.

Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement.

Education

Information Regarding KSAs:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skill and Abilities, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Notes:

1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be considered.

2. Some, none or all applicants may be interviewed.

3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

This is a temporary assignment not-to-exceed two (2) years. It may be extended, terminated at any time or be made permanent without further competition. The selection from this announcement will be placed in AJW-W23.

SALARY INFORMATION

Salary Range without Locality Pay

FV-J Minimum $95,489 - Maximum $148,037

Salary range with Locality Payment:

Anchorage, AK -32.36% Minimum: $126,389 Maximum: $195,952

Fairbanks, AK – 32.36% Minimum: $126,389 Maximum: $195,952
El Segundo, CA – 36.47% Minimum: $130,314 Maximum: $202,026

Fremont, CA – 46.34% Minimum: $139,739 Maximum: $216,637

Rancho Cordova, CA – 29.76% Minimum: $123,90 Maximum: $192,093

San Diego, CA – 33.72% Minimum: $127,688 Maximum:$197,9

Longmont, CO – 30.52% Minimum: $124,632 Maximum: 193,218

Honolulu, HI – 22.21% Minimum: $116,697 Maximum: $180,916

Las Vegas, NV – 19.57% Minimum: $114,176 Maximum: $177,008

Salt Lake City, UT – 17.06% Minimum: $111,779 Maximum: $173,292

Auburn, WA – 31.57% Minimum: $125,635 Maximum: $194,772

Des Moines, WA – 31.57% Minimum: $125,635 Maximum: $194,772

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents Help

Notification of Personnel Actions (SF-50) and/or DD214 (Member 4 Copy) is required, Supplemental documentation, e.g. transcripts, etc. will be accepted in combination with your on-line application. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Ident #: 8675003007

Company Details

Federal Aviation Administration

800 Independence Ave, SW
Washington, DC 20591 USA
www.faa.gov/jobs

Our continuing mission is to provide the safest, most efficient aerospace system in the world. We strive to reach the next level of safety, efficiency, environmental responsibility and global leadership. We are accountable to the American public and ...

Benefits:
TBD

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Honolulu, Hawaii, United States

Type

Contractor

Salary Range

$95,489 - $148,037

Company Details

Federal Aviation Administration

800 Independence Ave, SW
Washington, DC 20591 USA
www.faa.gov/jobs