Maintenance Training Manager

Who we are:

Chartright Air Group is an innovator within the Canadian aviation industry, offering bespoke private jet charter, turn-key aircraft management, aircraft maintenance and FBO services.  Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada. 

Our team of enthusiastic aviation professionals are encouraged to exceed expectations and introduce changes that bring about improvements to how we get work done and deliver customer experience.   For over 35 years, we’ve flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being safe, customer-driven, respectful, and transparent.

Why Chartright:

• Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry

• You will be an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service 
• Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements
• Enjoy unparalleled opportunities for personal and professional advancement
• Competitive compensation package, with 100 company-paid extended health and dental coverage
• Secure your future with our generous RRSP/DPSP matching program

Role Overview:   In collaboration with team members, you’ll play a key role in building the maintenance training function with a focus on equipping the production team to develop technical and functional skills to drive effective performance.

What you will do:

• Design, develop, and update aircraft maintenance training programs with engaging and effective content, including manuals, presentations, and hands-on exercises to ensure compliance with regulatory requirements and industry standards.
• Implement a structured and progressive training curriculum tailored to meet the diverse needs of both entry-level and experienced production employees addressing critical training needs and accommodating changes in regulations, technology, and company procedures.
• Monitor, evaluate and report on the progress of training programs, making necessary adjustments as needed to enhance effectiveness and ensure alignment with organizational goals and employee needs.
• Facilitate training sessions for individuals or groups utilizing a diverse range of methods.

• Monitor and update training compliance records within the tracking system to ensure accuracy and completeness.
• Support performance effectiveness by identifying skill gaps and training needs within the production team and supporting the development of both individual and team training plans as required.
• Collaborate regularly with team members within Maintenance and across functions to ensure programs are aligned to organizational goals. 

What you bring:

• A Canadian AME license combined with a certificate, diploma or degree in training and development.
• Minimum eight years’ progressive experience in maintenance operations with at least five years in an AME role.
• Demonstrated experience in the assessment, development, execution and monitoring of technical and functional maintenance learning and development initiatives.
• Proven experience training coaching and developing teams for demonstrable performance improvement and effectiveness.
• Ability to establish and track key training and performance metrics and results.
• Extensive knowledge of aviation regulations and industry standards related to aircraft maintenance training.
• Strong technological abilities with a solid background in CMMS (computerized maintenance management system).
• Prior experience with learning software to track and develop materials.
• Excellent collaboration and relationship-building skills to work with stakeholders at all levels and across teams; strong teaching skills with a focus on adult learning.
• Highly developed and effective communication skills including written, verbal, interpersonal and presentation.
• Exceptional problem-solving skills combined with solid judgment.
• Strong influence, coaching and leadership skills.
• Committed to Chartright’s core values of Customer Driven, Safety, Respect and Transparency and associated behaviours.
• Physical requirements include climbing into and under various aircraft; walking around, standing, and crouching, all for long periods of time. Able to lift up to 23 kg.

We will consider an equivalent combination of education and experience.

Join us and let’s shape the future of aviation together!

Vacancies are normally posted internally; Internal, qualified employees are invited to apply through the internal ADP HR Portal. (Some exceptions apply with Human Resources approval.)

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact HRchartright.com.

We thank all who apply, however only those who meet the qualifications will be contacted.