We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our Benefits & Travel Department as Supervisor of Benefits Administration. The primary responsibility of the position is overseeing the day-to-day administration of our employee benefits programs, while managing a benefits team. This role provides guidance and support to benefits staff, ensures accurate and timely execution of benefit transactions, and serves as a key point of contact for employees and vendors. The supervisor will collaborate with and report to the Senior Manager, Benefits & Travel to implement new programs, improve processes, and ensure compliance.
Essential Duties:
Oversee administration of company benefit programs, including retirement plans (401(k), defined benefit, and defined contribution) and health and welfare plans (medical, dental, vision, life, and Flex Spending Accounts (FSAs))
Administer medical and insurance benefits for over 11,000 participants, ensuring accurate and timely processing
Support annual open enrollment, including coordinating employee communications, system setup, and employee experience activities
Assist in 401(k) administration, including plan funding, nondiscrimination testing, and coordination with plan vendors
Serve as a liaison between the company, external auditors, and accounting to support the annual plan financial audit and Form 5500 filings
Manage day-to-day operations of benefits administration, providing accurate and timely support to employees regarding health, retirement, and wellness programs
Oversee vendor administration and service delivery, ensuring performance standards are met
Supervise and develop a team of benefits, 401(k), and compliance staff, fostering professional growth and engagement
Provide data and reporting to support compliance, benchspaning, and analysis of spanet trends
Job Qualifications and Competencies:
Bachelor’s degree in human resources, business administration, accounting, finance, or six (6) years of equivalent experience
Three (3) years of experience in employee benefit administration
Strong knowledge of federal and state benefit regulations - Employee Retirement Income Security Act (ERISA), Affordable Care Act (ACA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPAA), and Internal Revenue Code
Proficiency in Microsoft Office Suite
Excellent written and verbal communication skills
Ability to work effectively across all levels of the organization
Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion
Experience managing multiple vendors and benefit programs
Preferred Qualifications:
Certification in Human Resources or Benefits Administration, such as SHRM (Society for Human Resource Management), CEBS (Certified Employee Benefit Specialist)
Prior supervisory or lead experience in employee benefit administration
Experience with HRIS/benefit systems (Workday preferred)
Experience with collective bargaining agreements and union benefit programs
Work Environment:
Physical Requirements:
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Our comprehensive benefits package includes 8 paid holidays, 2 weeks of vacation to start, and company contribution to your 401(k). We offer a company-sponsored PPO medical plan, along with dental coverage, and 100 company-paid life insurance. Youll also receive both short-term and long-term disability coverage at no cost to you. As an added perk, enjoy exclusive family travel privileges on the American Airlines network.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
December 17, 2025Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.