Repair Station General Manager

We are seeking an experienced General Manager to oversee the operations of the repair station. The Repair Station General Manager will be responsible for the overall performance of the station, ensuring compliance with all regulatory requirements, managing day-to-day operations, and driving profitability. This role requires strong leadership, technical knowledge, and business acumen to manage both personnel and repair processes effectively.

Key Responsibilities

Operational Management

• Oversee all repair and maintenance activities, ensuring the station operates efficiently and meets all FAA and other regulatory requirements.
• Ensure the repair station maintains certifications and complies with all local, state, and federal aviation regulations.
• Implement and monitor repair processes, workflows, and schedules to maximize productivity and minimize turnaround times.

Team Leadership

• Lead, mentor, and manage a team of technicians, inspectors, and administrative personnel.
• Recruit, hire, and train team members to ensure the highest standards of service and compliance.
• Foster a culture of safety, quality, and continuous improvement across the repair station.

Customer Relationship Management

• Act as the primary point of contact for customers, ensuring timely communication and exceptional service.
• Manage client contracts and service agreements, ensuring all expectations are met or exceeded.
• Work with clients to ensure their needs are understood and fulfilled, maintaining high customer satisfaction and loyalty.

Financial Performance

• Develop and manage the station's budget, ensuring cost efficiency while maintaining service quality.
• Monitor profitability metrics and implement strategies to improve financial performance.
• Oversee the purchasing of parts, tools, and materials required for maintenance operations, ensuring cost-effective sourcing.

Compliance & Quality Assurance

• Ensure all repairs, inspections, and maintenance are performed to the highest standards of quality and safety.
• Maintain accurate and detailed records of all repair activities, inspections, and certifications.
• Conduct internal audits and support external audits from regulatory bodies, ensuring full compliance with industry standards.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• 401(k) with employer matching.
• Paid time off and professional development opportunities.

• FAA Airframe and Powerplant (A&P) certification is required.
• Minimum of 3 years of experience in a leadership role within a repair station or MRO environment.
• In-depth knowledge of FAA regulations, Part 145 Repair Station operations, and aircraft maintenance processes.
• Strong leadership and team management skills, with a proven ability to develop high-performing teams.
• Excellent organizational, communication, and problem-solving skills.
• Experience with maintenance management systems and ERP software is a plus. 

Compensation:

$150,000-$190,000 based on experience.