Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Inflight Entertainment and Connectivity (IFEC) Engineering Team within the Integrated Operations Division.
• Responsible for providing Engineering support for the maintenance and operation of aircraft and related equipment. This job also establishes and assists maintaining aircraft and component standards within areas of responsibility.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• This position is to provide on-site operational support to WIFI and IFE operations at the airport and remote support to line stations and maintenance bases, including but not limited to ensure monthly media is duplicated and distributed to maintenance in a timely fashion, monthly IFEC operational checks, support IFE software loads via EO or EA written by IFE Engineering, perform reviews of BITE data to identify performance trends, review overnight workload for IFE issues and attend evening maintenance planning meetings.
• Develops daily action plans, routing and manpower requests while conducting meetings with production teams
• Investigates IFE and WiFi System reliability issues and processes in coordination with DFW Engineers as directed
• Liaison with local Maintenance Management & Production Control for assignment of IFE and WiFi system related items to the respective aircraft workload
• Follow-up with local stores and materials management for provisioning of required head-end units and Inventory.
• Provide support for other cabin-related systems, specifically premium seats.
• Must be willing to work Afternoon or Night shifts and weekends.

Minimum Qualifications- Education & Prior Job Experience

• Bachelor of Science in Engineering
• 3-6 years of experience

Preferred Qualifications- Education & Prior Job Experience

• BS in Electrical Engineering.
• A&P License.
• Ten or more years of experience in aircraft In-Flight Entertainment, WiFi, or electrical systems.
• Familiarity with FAA regulatory requirements and AA engineering practices.

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Ability to analyze technical data and make data driven decisions
• Demonstrates aptitude, ability and willingness to take on new roles and responsibilties
• Ability to prepare/deliver presentations that compel acceptance of solutions
• Ability to successfully interact with internal and external customers

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.