Senior Engineer - Fleet Management

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

In this role, you will act as the principal support for the Fleet Manager, delivering in-depth analysis and engaging with both internal and external partners to advance strategic long-term reliability initiatives. The responsibilities will include, but are not limited to, collaborating with industry peers to identify and implement best practices from other operators and performing analysis to help define strategic direction and reporting to leadership.

As a key member of the Fleet Program, you will take on complex challenges across multiple organizations. You will analyze and communicate crucial information on key operational and technical performance indicators, identify major reliability and cost drivers, and address opportunities, threats, and significant fleet issues. Additionally, you will respond to ad hoc requests from both partners and the Fleet Manager, ensuring alignment and progress toward our strategic goals

• Solutions: Support the Fleet Manager to help develop strategies for execution of initiatives to drive overall fleet performance. Helps review Fleet top D&C reliability drivers, PIREPs, and OOS, working with key partners to aid in solution search and assist in the compilation, maintenance and execution of a strategic roadmap. Demonstrate the Closed Loop Reliability Process in all mitigations and make recommendations to the Fleet Manager and external partners based on mitigation performance. Perform analysis and develop SOPs to support the assigned fleet
• Corporate Communication: Compile and maintain white papers / newsletters on top driving issues / leadership requests to ensure unity in communication. Collaborate closely with other internal partners to drive fleet initiatives as part of the fleet management team. Identify and bring up key issues to the 737 Fleet Manager for actioning. Keep a RAIL for fleet-related actions, ensuring that updates are made and accountability is upheld
• Tactical & Operational: Fact Finding - Identify events / series of events that lead to operational interruptions or significant events and provide comprehensive and conclusive, fact-based analysis and recommendations to the Fleet Manager of events and series of events that lead to the impactful item
• Industry: Represent United externally & highlight United’s interests on various industry committees and collaborate with OEM activities related to the fleet type, whilst understanding and anticipating current and emerging global issues for the assigned fleet. Identify and build strategic partnerships with fellow operators to improve operational reliability and cultivate a culture of shared learning & support

NOTE: This position is based at the CSC-Willis Tower in Chicago, IL and considered as a hybrid work schedule, in-office 3 days.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelor’s degree or equivalent work experience
• Engineering, Mechanical/Aerospace or related field
• 3+ years of relevant experience with Fleet Management, Engineering, Reliability Engineering, Data Analytics, and Project Management
• Experience in Technical Operations, Flight Operations, Aircraft system level design knowledge, Predictive Maintenance
• Leadership level presentation
• Complex problem solving, strong emotional intelligence, project management, change management
• Communication & collaboration skills across varying levels within the company with the ability to take complex information and convey simply and logically.
• Business Acumen
• Expertise in risk management and mitigation strategies
• Highly proficient skills in indirect influence
• Must be willing and able to work at the CSC-Willis Tower in Chicago, IL
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Master’s degree or related experience
• Aerospace Engineering
• 5+ years of relevant experience
• Certifications or Licenses: Private Pilot, SixSigma Belt, A&P, PMP, CRE (Certified Reliability Engineer)
• Advanced data analytical and visualization skills
• Root cause analysis (RCA)
• Failure Modes & Effects Analysis (FMEA)
• Knowledge of Palantir platform

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.