DescriptionUniteds Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation o
JSfirm
Engineer - DevOps/SRE
Job Description:
Description

Uniteds Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities

  • Site Reliability Engineer - Collaborate with engineers and cross-functional teams to proactively identify and mitigate risks, ensuring timely and effective solutions. Advocate for reducing complexity and focus on empowering others across the tech stack to drive excellence and innovation.

  • Lean and Agile Owner - Collaborate with cross-functional teams to distill and synthesize non-functional requirements into discreet and meaningful iterations that can be quickly implemented. Leverage Lean Startup and Agile methodologies along with Continuous Integration and Continuous Deployment infrastructure to rapidly prototype and validate ideas.

  • Operational Maintainer - As an SRE, you will be responsible for managing the on-call rotation for the engineering squad. It is expected that when not actively triaging or responding to an incident, that you will spend the balance of your time building process, procedures, and technology that result in service level indicators (SLI) that align with our service level objectives.

  • Problem Solver - Be ready, willing, and able to dive into logs, stats, and other various platform telemetries to identify potential performance, scale, and stability issues before they become bottlenecks.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

Required

  • 3+ years engineering experience.

  • Experience identifying and establishing meaningful service level indicators and objectives.

  • Develop and maintain observability practices and DevOps dashboards to track important metrics like MTTR (Mean Time to Recovery) and change failure rates.

  • Cloud Platforms: Proficiency in working with cloud platforms such as AWS, Azure, or Google Cloud, with hands-on experience in services like EC2, S3, RDS, Lambda, and CloudFormation.

  • CI/CD Tools: Extensive experience with CI/CD tools such as Jenkins, GitLab CI, CircleCI, TeamCity, Harness, and GitHub Actions.

  • Infrastructure as Code (IaC): Hands-on experience with IaC tools like Terraform, Ansible, or AWS CloudFormation.

  • Containerization: Solid understanding of containerization technologies like Docker and orchestration tools like Kubernetes.

  • Scripting and Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell for automation tasks.

  • Monitoring and Logging: Experience with monitoring and logging tools such as DataDog, DynaTrace, Prometheus, Grafana, ELK Stack, or Splunk.

  • Security: Understanding of security standard processes and experience integrating security into DevOps processes.

  • Observability: Proficiency in establishing observability practices and developing DevOps dashboards to monitor and improve system performance and reliability.

  • Impressive track record of maintaining a high bar of quality, stability, and availability

  • Foster a culture of continuous learning and improvement, staying informed about industry trends, tools, and standard processes in DevOps.

  • Experienced in Agile product development processes (SCRUM, Kanban, Lean Startup, etc)

  • Work effectively with onshore and business teams

  • Effectively communicate status, issues, and risks in a precise and timely manner

  • The ability to communicate verbally and in writing with all levels of employees and management.

Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
163 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Elk Grove Village, Illinois, United States
Type
Permanent
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
163 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.

JSfirm, LLC

Roanoke, TX

jobs@jsfirm.com

JSfirm LLC, Privacy Policy

All rights reserved. 2001-2025 JSfirm