Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This position is part of the Digital Data Maintenance Team within the Aircraft Configuration Management group under Technical Operations. It is responsible for overseeing AirVault Specialists, including managing work schedules, ensuring compliance with company policies and regulations, and maintaining the overall efficiency of the team.
• The role reports directly to the ACM Digital Data Supervisor. It also supports the Digital Data team’s core function of processing all scanned paperwork from Line and Base Maintenance stations into American Airlines’ online data storage system, ensuring documents are easily searchable and accessible.

• Provides technical expertise and trains and mentors Specialists on maintenance transactions and documentation processes to ensure accuracy and completeness within AirVault.
• Oversees the department internal audit functions, identify root causes of defects and revise department procedures, tools, or applications to reduce errors
• Understands and communicates policy and procedure manuals and their impact to department processes
• Documents new and revised business processes with a strong emphasis on Continuous Improvement
• Balances daily job assignments across the team consistent with operational demand including external department requests
• Serves as department focal with Tech Ops partner departments on key projects and initiatives including Maintenance Programs, Engineering, Maintenance Planning, Quality Assurance, and Line and Base Maintenance stations or internal shops
• Engages suppliers and vendors as required for part maintenance discrepancies and documentation to ensure proof of compliance with maintenance or modification activity on active aircraft components
• Available to be on call 24/7
• Available for weekend duty or night shift coverage in some roles

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor’s degree in relevant field or equivalent experience/training

Preferred Qualifications- Education & Prior Job Experience

• Bachelors degree or higher education in technical or aviation related field
• Experience with other aircraft maintenance systems such as SAFE, AMPS, TechSight X that interface with SCEPTRE of System Time Control (STC) maintenance systems
• Lean Office or Lean Manufacturing training
• Six Sigma Yellow Belt or higher certification from an accredited/accepted institution

Skills, Licenses & Certifications

• ​Demonstrated understanding of parts and task relationship/structure in SCEPTRE maintenance systems
• Working knowledge of corporate and department policies and procedures including detailed understanding of GPM, EPM and applicable FAA Regulations
• Ability to understand, interpret and navigate Tech Ops technical data sources including maintenance manuals and airline produced documents such as EO, ES, EA, FMR, ESO
• Computer literate and proficient in use of Microsoft Office products
• Ability to manage multiple duties, priorities, and special assignments daily, corresponding with operational needs
• Capacity to cross-train on multiple departmental duties
• Capability to succeed in a fast-paced work environment and maintain precision under deadlines
• Aptitude to operate independently in self-directed fashion
• Experience with organizational projects and the ability to manage and complete these projects
• Effective time management and organization skills
• Strong critical thinking and analytical skills
• Enthusiasm for accuracy
• Self-directed work ethic with initiative
• High level of attention to detail

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.