REMOTE Salesforce Administrator

PDS Tech Commercial, Inc. •

Windsor Locks, Connecticut, United States

Position Type: Contractor

Job Description:

Are you a Salesforce super user? Join PDS Tech as a Salesforce Administrator! You will be supporting the Customer & Account Management team, implementing Salesforce solutions, streamlining processes, training users, and acting as the POC for technical activities.

Job Title: Salesforce Administrator
Job Type: Full time; Contract (12 months w/extension)
Location: REMOTE
Schedule: Monday to Friday; 1st shift
Pay Rate: $77.66 per hour

Due to government regulations, this position is only open to U.S. Citizens and U.S. Persons.

Responsibilities:

Report to the Associate Director Salesforce Platform Lead and support all technical activities related to Onboarding and Re-training of our users.
Showcase Salesforce functionality across C&AM as part of onboarding.
Evaluate C&AM and other department teams for both Sales and Service to determine what
Salesforce functionalities meet business needs and how they can be deployed. Coordinate with Salesforce Platform Lead to execute change management plan for C&AM.
Create initial dashboards for C&AM teams to drive their new process, training superusers on how to maintain them.
Load all 200-300 employee’s user IDs into account teams. Develop process and system to update information on a regular cadence.
Work as the main technical point of contact for all technical requests related to strategic plans.
Develop dashboard and reports for 15-25 teams to drive data accuracy activities across C&AM and other SBUs.
Create and manage utilization dashboard by C&AM organization based on Salesforce industry metrics. Revise user account data to run reports by core group.
Submit Azure stories to C360 Product Owner and Digital Technology as bugs are identified and changes needed for C&AM teams to adopt Salesforce.
Stage data and manage mass load of archive data from spreadsheet/documents into Salesforce, including but not limited to platform data, customer contacts, customer documents, customer events, customer data, etc. for 15-25 C&AM Teams.
Clean up account structure and subsequence data for top 30 OE and Afterspanet customers.

Required Qualifications:

5+ years’ experience as a Salesforce Administrator. Deep understanding of Salesforce functionality and limitations.
Advanced experience in CRMA analytics and dashboard development.
Advanced understanding of Tableau reporting
Advanced experience in archive Salesforce data loading and data clean-up.
Experience in in training and on-boarding new users and super user in Salesforce.
Experience in Microsoft 365 products including SharePoint

Pay Details: $77.66 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Job Ident #: US_EN_33_022581_2335666

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

REMOTE Salesforce Administrator

Company Overview