Description
About the role
Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty team as a Loyalty Airline Partnerships Specialist.
In this role, you will be responsible for managing assigned loyalty airline partnerships, and also support onboarding and ongoing management of new partners in strategic spanets. This role will focus on expanding QR Privilege Club benefits for our members by way of enhancing the experience on partner airlines for collection, spend and recognition, in alignment with airline’s overall partnership strategy.
As part of your role, your additional responsibilities will include, but not limited to, the following:
Identify, negotiate, and manage new loyalty airline partnerships and ensure the continuous performance of existing partnerships.
Manage assigned partnerships, including operational, commercial, and financial performance review tasks.
Identify expansion opportunities for partnership growth through design of optimal collaboration models with relevant airline partners that create new member benefits, improve earn velocity, provide new redemption choices and grow revenues.
Plan, brief and execute partner spaneting activities and campaigns.
Ensure loyalty partnerships are aligned through proper design and structure in order to complement QR’s alliance strategy and initiatives like Joint Business, Codeshare.
Administer and facilitate billing, reconciliation and reporting of airline partner related files.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualifications
About You
Bachelors degree with minimum 3 years of job-related experience within the aviation industry
Previous experience in Loyalty, Partnerships, Management, Alliances, Pricing, or Network Planning
Exposure in business planning and associated processes in a complex, multi-stakeholder environment
Understanding of loyalty programs, airline partnerships and alliance strategies
Excellent spoken and written English skills with strong negotiation, account management and business development skills
Ability to work with cross- functional and multi-cultural teams at all levels in a fast- paced working environment
Good analytical and reporting skills showcasing partner performance and have advanced MS Excel and PowerPoint skills
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
