Join a Team thats Shaping the Future of IT Support

At BAE Systems, were passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As an ITSM ServiceNow Administrator, youll play a critical role in providing exceptional IT support to the customer. Youll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If youre a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.

As an ITSM ServiceNow Administrator, youll be responsible for proactively managing and monitoring ITSM servers to ensure proper operation, including recommended patches and updates. Youll also provide problem management services remotely to track and resolve user problems, manage the rapid progression of incidents from creation to completion, and identify trends to create resolutions for potential and ongoing problems. Your day-to-day responsibilities will include collaborating with internal stakeholders, formatting and disseminating reports, and tracking incident trends.

By joining our team, youll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customers operations. Youll be expected to exercise considerable latitude in determining objectives and approaches to assignments, and may function in a project leadership role. If youre a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.