West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence.  We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. 

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as a Data Analyst at West Star:

This position will report to the Manager of Application and Development and has the responsibility for data-driven insights through report writing and optimizing systems to support our growth.

You will be ESSENTIAL to many FUNCTIONS including:

Configure and maintain our ERP system to ensure optimal functionality and alignment with business processes.

Develop, modify, and maintain reports using tools such as SQL and Crystal Reports.

Develop data collection processes and other strategies to optimize statistical efficiency and report / data quality.

Filter and clean data, review computer reports, printouts and performance indicators to locate and correct problems with reporting.

Collaborate with various departments to gather requirements, troubleshoot issues, and implement ERP solutions that improve efficiency and accuracy.

Perform system upgrades, integrations and user training to maximize the ERP system’s effectiveness.

Effectively and clearly communicate (i.e., speak, write, read) in English

Any other job-related duties as assigned by supervisor or management

What you’ll need to bring with you:

Your Education:

A High School Diploma or equivalent.

A Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent experience.

A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience:

Strong knowledge of SQL, database structures, and data querying.

Proven experience with ERP systems (e.g., Oracle, Microsoft Dynamics or similar) and report writing tools.

Excellent problem-solving and analytical skills, with keen eye for detail.

Ability to communicate complex technical information to non-technical stakeholders.

Strong organizational skills and the ability to manage multiple projects and deadlines.

Knowledge of APIs or familiarity with aviation processes is a plus.

Your Initiative:

We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will also need to be able to always maintain confidentiality and have excellent organizational skills.

Your Sense of Responsibility:

Attend work every day as scheduled

Notify supervisor in advance of shift starting if unable to work.

Must have reliable transportation to get to work every day.

Follow all company and safety rules during performance of duties

Maintain customer-oriented work habits

Other particulars:

Physical Requirements

Lift and carry up to 10 lbs.

Routine walking, bending, stooping and sitting.

Sit at a desk and/or computer for extended intervals.

Routine or repetitive physical motion with arms and hands.

Mental Requirements

Work with others in a professional manner.

Understanding and implementation of regulations and guidelines.

Prioritize workload and work under pressure

Coordinate multiple projects and duties

Supervision

Work under minimal supervision

Work with other Managers coordinating projects in a cooperative manner