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Junior Systems Engineer – Virtualisation, Storage & Backup

Location: UK (Hybrid/On-site as applicable)
Role Type: Permanent, Full-time

Role Overview

The Junior Systems Engineer supports the day-to-day operation of virtualisation, storage, and backup platforms within the enterprise environment. Working under the guidance of senior engineers, this role focuses on operational support, issue resolution, and continuous learning while contributing to the stability, performance, and security of core infrastructure services.

This is an excellent opportunity for an early-career engineer to develop hands-on experience with enterprise technologies in a structured, supportive environment.

Key Responsibilities

Platform Support

• Assist in the support and administration of virtualisation platforms (VMware vSphere/vSAN, Nutanix AHV, Dell VxRail).

• Support Dell storage systems (PowerScale, PowerStore, Unity) under guidance from senior engineers.

• Assist with backup and recovery operations using IDPA, PowerProtect Data Manager, and Rubrik.

• Perform routine monitoring, basic maintenance tasks, and health checks.

• Support disaster recovery testing activities as directed.

Incident and Problem Management

• Handle L1/L2 incidents and service requests, following documented procedures.

• Escalate complex or unresolved issues to senior engineers in a timely manner.

• Assist in incident investigation and post-incident reviews.

• Participate in out-of-hours support where required (with appropriate support and supervision).

Change and Project Support

• Implement approved changes following ITIL-aligned change management processes.

• Assist with infrastructure projects, upgrades, and migrations.

• Support automation tasks, system documentation, and operational reporting.

• Maintain accurate documentation and follow standard operating procedures.

Collaboration and Learning

• Work closely with senior engineers and other technical teams to support operational delivery.

• Liaise with vendors under the direction of senior team members.

• Actively develop technical skills through training, mentoring, and hands-on experience.

Security and Compliance

• Follow organisational security policies and best practices.

• Assist with patching, access control management, and secure configuration tasks.

• Support vulnerability remediation activities and compliance requirements as directed.

Skills & Experience

Technical Skills

• Basic to intermediate knowledge of virtualisation, storage, or backup technologies.

• Exposure to VMware, Nutanix, Dell HCI, or enterprise storage platforms is desirable.

• Familiarity with Windows and Linux operating systems.

• Ability to follow technical procedures and troubleshoot routine issues.

Professional Skills

• Understanding of ITIL concepts (incident, problem, and change management).

• Willingness to learn and develop enterprise infrastructure skills.

• Ability to work effectively as part of a team.

• Clear communication and good attention to detail.

Qualifications & Certifications (Preferred)

• Degree or diploma in Computer Science, IT, or a related discipline or equivalent practical experience.

• Entry-level or associate certifications (e.g. VMware, Dell, Nutanix) are desirable but not required.

• Relevant experience and strong learning aptitude will be considered in place of formal certifications.

Additional Information

• This role may include participation in occasional out-of-hours work.

• Ongoing training, mentoring, and certification support will be provided.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.  

Apply now and be part of the team that’s redefining aerospace, every day.  

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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