TUI Group is the world’s number one integrated tourism business. Airline Technology is a global team within TUI technology responsible for Airline Technology. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denspan, Finland, Germany, Belgium and The Netherlands.

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.
 
We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. 
 
The Business Analyst is a critical thinker with a keen eye for detail. Actively consulting with stakeholders, probing to create and communicate a common understanding of the problem that needs solving.  Working within a fast-paced agile environment, the Business Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner. 

 Application Closing Date: 11/02/2025 (Please note that due to a high number of applications we might need to close the role earlier than the application closing date - so dont delay!)

ABOUT OUR OFFER
 

• Personal benefits: Attractive remuneration, bonus opportunity, exclusive travel perks & discounts, extensive health & wellbeing support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models.
• A career to shape: Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub to level-up and reach your ambitions.
• Expand your horizons: Participate in our tech communities and collaborate on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community. 

ABOUT THE JOB  

• As a Business Analyst, you are part of a cross-functional team that delivers end to end solutions from conception to operation.
• You will collaborate with business stakeholders, software developers, technology leads architects, analysts, product owners and UX/UI designers to clearly define, document and communicate requirements that will enable implementation of new changes and enhancements to our digital platforms in an agile manner.
• You’re responsible for evaluating solution options, consulting with a range of stakeholders as needed to define and articulate business needs in a way that enables the design and delivery of technical solutions that add value across TUI global platforms and services.
• You use your deep understanding of TUI products and systems, business models, processes, data flows and their link to business capabilities to plan and deliver high quality business analysis that supports the ongoing delivery of growth and digital transformation across our key spanets.
• Working alongside a varied set of technology and business stakeholders, you define and document new business, user, and system requirements, considering impacts to upstream/downstream services.
• You manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance.
• You can provide business analysis to multiple delivery teams using different development methodologies, but mainly agile, and work closely with the product owners and business leads to prioritise and manage complex backlogs.
• As a Senior Business Analyst, you distil the needs of business and using your excellent collaboration skills you support your team to deliver the best solutions to our customers’ needs.
• You are commercially astute, focusing on solving business problems in the best way and are well-connected across the domain, within the broader TUI community and relevant Communities of Practice.
• You love to work in an international, multi-cultural team.
• You challenge constructively and have high expectations of yourself and others.
• You always drive for excellence, ownership and self-organisation at team and personal level.
• You regularly coach, guide and develop more junior colleagues.
• You love to learn and acquire new skills and keep up to date with latest developments in your focus areas.
• You are a strong team player but are not afraid to work independently outside of the team.

Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do. 

ABOUT YOU

• Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders.
• Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple spanets in a global structure.
• Experience in working across multiple complex products/services/system domains.
• Proficient at using requirements elicitation methods including business process modelling (BPM), test/use cases and prototyping.
• Deep knowledge in and extensive experience with creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied.
• Experience in coaching more junior colleagues.
• Strong track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming.
• Excellent influencing skills, being able to identify and validate priorities and to gain agreement on requirements.
• Awareness of the key technologies used in delivering integrated cloud-based solutions
• Ability to assess if proposed solutions meet the agreed requirements and able to contribute with alternative approaches.

From a workplace to a place to belong.  At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.