Ops Business Intelligence Analyst

We are easyJet – a FTSE-100 listed, multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Read on if you

Ø  Have experience in numerical, analytical, and problem-solving roles within a product or service-related industry

Ø  Enjoy using data to drive business performance and operational improvement

Ø  Can be in our fantastic Luton head office 3 x per week

The Team
The Operations Insights & Improvements team is at the heart of easyJet’s analytics function, delivering data products and solutions that empower business users across the entire Operations domain. From Engineering and Ground Ops to Crew Planning and Ops Strategy, we work with a wide range of stakeholders to drive operational performance and shape the future of our data strategy.

The Role
As an Ops Business Intelligence Analyst, you’ll play a pivotal role in supporting our operational needs by analysing and reporting on business performance data. You’ll develop reports, visualisations, and presentations that turn complex data into actionable insights, helping key stakeholders make informed decisions. You’ll also:

Ø  Support and grow the BI Analyst community, championing best practices and data fluency

Ø  Analyse complex datasets and perform ad-hoc analysis to answer business questions

Ø  Work with senior team members to establish and monitor KPIs and other performance metrics

Ø  Design and deliver technical training for analytical tools and ways of working

Ø  Communicate findings and recommendations clearly to both technical and non-technical audiences

Ø  Ensure data tools and reports are well-documented and accessible

Ø  Manage multiple projects independently, delivering accurate and impactful results

What we’re looking for

Ø  Degree or post-graduate qualification in a numerical/analytical subject, or equivalent business experience

Ø  Proven experience in a numerical, analytical, and problem-solving role

Ø  Experience with or willingness to learn coding languages such as SQL or Python

Ø  Familiarity with business intelligence/data visualisation tools (e.g. Tableau, Thoughtspot, PowerBI)

Ø  Practical database skills, with a focus on data extraction and transformation

Ø  Strong analytical and logical thinking skills

Ø  Ability to deliver under pressure in a fast-paced environment

Ø  Organised, motivated, and adaptable to change

Ø  Excellent communication and interpersonal skills, with the ability to build relationships across teams

Ø  Eagerness to learn and stay up to date with the latest in data analytics and visualisation

What you’ll get in return

Ø  Up to 20% maximum bonus

Ø  Private Medical Insurance (PMI)

Ø  7% pension contributions

Ø  Excellent staff travel benefits

Ø  25 days of annual leave plus bank holidays

Ø  Annual credit towards an easyJet holiday

Ø  Various flexible benefits and extras

Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

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