Account Service Coordinator

RESPONSIBILITIES/DUTIES:

• Day-to-day administrative support to account executives
• Preparing and filing contracts, reports and other related documents
• Coordinate meetings and schedules calls for the management team.
• Perform market and competitive research on prospective clients
• Assist in the creation of promotional materials such as videos, demos and presentations.
• Establish and maintain trust-based relationships with employees, customers and prospected clients
• Interact and correspond with employees, customers and prospects to provide information in response to inquiries about personnel, systems, services and/or compliance.
• Respond and resolve employees and customer concerns in a timely and appropriate manner.
• Tracks and documents service and support requires and ensures proper notation of employee or customer issues.
• Assists with company publications and communications both external and internal
• Assists with maintaining and updating Company social media accounts and website
• Assist department heads and managers with reports and other administrative duties.
• Assist CFO/Controller with business procurements and account management.
• Monitor and adhere to company policies and procedures, including financial forecasts and budgets.
• Ensures compliance with safety policies and procedures found in Company manuals.
• Promotes safety throughout the organization as mandated through Company policies identified by executive management.
• Be an active participant in our Employee Engagement Group.
• Performs other duties as assigned by the CEO and executive team.

QUALIFICATIONS:

• A 4-year degree in Business or an applicable field.
• Three or more years of experience or training; or equivalent combination of education and experience.
• Familiar with standard concepts, practices, and procedures within the field.
• Skill in organizing resources and establishing priorities.
• Ability to communicate effectively, both orally and in writing.
• Ability to develop >
• Must be able to interact and communicate with individuals at all levels of the organization.
• Must have general knowledge of a variety of computer software applications in word processing, and presentation software (MSWord, Access and PowerPoint).
• Must have advanced knowledge in Microsoft Excel and Adobe Pro.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.

SPECIAL POSITION REQUIREMENTS:

• • Excellent communication and organizational skills
• • Multi-tasking and interpersonal skills

SUPERVISORY RESPONSIBILITY:
• None

TRAINING REQUIREMENTS:
• Stay up > • General safety

WORKING CONDITIONS AND PHYSICAL EFFORT:
• Primarily in an office environment. Will be expected to travel as needed for employee engagement.
Mountain Air Cargo, Inc. is an Equal Opportunity Employer. We offer a comprehensive benefits package.