Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the worlds best leisure airline multiple times, and we’re just getting started.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description

The incumbent will be responsible to process account statements of travel agencies and perform follow-up.

Responsibilities

• Ensure that billing/invoices are adequate and precise.
• Ensure follow-up for credit card charge back.
• Process account queries and respond to queries as required.
• Apply payments via the SAP system and ensures that there is no error in the interface.
• Analysis and reconciliation of customer accounts.
• Maintain the contact with customers (collection) regarding all balances due and with internal intervention when necessary.
• Performing the necessary accounting functions.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

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Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Qualifications

• 1 to 3 years minimum experience in the accounts receivables field.
• Experience with A/R duties, including with credit and collections.
• Autonomous and resourceful.
• Team player and ability to support other functions in the department.
• Excellent knowledge of Excel and of MS Office Suite, Monarch, SAP, an asset.
• Experience with TTS reservation system, an asset.
• Strong skills in communication and customer service.
• Meticulous and precise.
• Able to respect deadlines and work in a fast-paced environment.
• Ability to respond and adapt quickly to changing work situations and environments.
• Oral and written fluency in French and English *

*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.